topic Roaming in Hong Kong and Japan in Account and services

Roaming in Hong Kong and Japan

Saby — Fri, 18 Oct 2024 23:21:27 GMT

Hi guys,

Roaming question, can't figure it out, sorry!
I've got Three Advanced 100GB, start date 25/05/2021
Is roaming included for me or do I have to pay?

'Go Roam charges

If you joined or upgraded after October 2021, depending on your plan, you’ll have up to 56 Daily Roaming passes included in your plan annually.'

So what if I joined or upgraded before?

Thanks

Saby

Re: Roaming in Hong Kong and Japan

MZone — Sat, 19 Oct 2024 07:58:56 GMT

Advance plans don’t include roaming as far as I’m aware as I was on one and had to pay the daily charge or purchase a pass. Only some three your way plans inc a certain amount of days roaming and folks on old old contracts that have never renewed.

Re: Roaming in Hong Kong and Japan

FraserC — Sat, 19 Oct 2024 08:37:39 GMT

Good news, Saby! If you joined before October 2021 (and you haven't upgraded since then), then you won't be subject to our new roaming policy. You'll still be subject to our fair use policy, however, meaning you can use up to 12GB in a single billing period.