topic Re: Need to move number to different sim in Account and services

Need to move number to different sim

Ko2 — Tue, 08 Oct 2024 16:21:35 GMT

I have recently gotten a new phone and used a pac code to move my original number to the spare sim that came with it, instead of the sim which allows me to use my data plan. I am wondering if I can move the original number to the other sim even thought they are both with three

Re: Need to move number to different sim

MichaelP — Wed, 09 Oct 2024 11:07:24 GMT

Hey @Ko2,

Thanks for getting in touch, and welcome to the Three Community.

I am sorry to advise that we're unable to transfer numbers between two Three accounts.

Thanks,
Michael

Re: Need to move number to different sim

Ko2 — Thu, 24 Oct 2024 11:32:27 GMT

So I cannot change a plan to a different number?

Re: Need to move number to different sim

PeteG — Fri, 25 Oct 2024 12:35:15 GMT

No, that's not something the team could arrange. If you're no longer in a contract though, you could choose to transfer the number out to another network on PAYG, and then transfer the number back into the account you want to have it on by using another PAC.

Pete.