topic Manage Multiple Numbers in My3 in Account and services

Manage Multiple Numbers in My3

MazdaD — Thu, 24 Oct 2024 17:27:27 GMT

I called 3 and asked them how I can manage my 5 contracts in one place they told me My3 I have created an account but am unable to add my other Numbers, on line help told me I would need a email per number this dosent work either, please can you help as I do not want to have to leave 3 due to not being able to do this.??

Thanks

Re: Manage Multiple Numbers in My3

PeteG — Fri, 25 Oct 2024 10:30:13 GMT

Hello, MazdaD.

To manage multiple numbers from 1 My3 account, those numbers all need to be merged into 1 single account. At the moment, it sounds like your accounts are all separate accounts.

You can request that the Support Team merge your numbers into one account, and after that's done, you should be able to set up My3 again with access to all of the numbers.

Pete.