topic Re: Calls in Account and services

Calls

Charntell — Thu, 31 Oct 2024 12:04:00 GMT

Hie I can’t make any calls because it’s saying i have reached the my monthly spend cap how because i use unlimited everything

Re: Calls

PeteG — Fri, 01 Nov 2024 18:32:30 GMT

Hello, Charntell.

Oh, that's not so good. Has your most recent bill been paid? If not, you might be restricted from making calls temporarily.

Pete.

Re: Calls

Lobaczewski — Fri, 01 Nov 2024 20:53:32 GMT

Mam to samo mam nie ograniczone wszystko a dostaje Spend cap

Re: Calls

PeteG — Sat, 02 Nov 2024 12:13:18 GMT

Hi there.

I'm unable to reply to you in Polish, sadly. I got "I have the same thing, I have unlimited everything and I get a Spend cap" from what you wrote, hopefully that's right.

If you're having issues with a spend cap warming coming up, it might be due to you accessing a service that is not covered under the free allowance, such as a premium service.

If you're sure you are not accessing a premium service, have you checked to make sure the most recent bill payment went through successfully for your account?

Pete.