https://community.three.co.uk/t5/Account-and-services/Amazing-service-Milton-Keynes/m-p/40259#M9477 <P>After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK.&nbsp;<BR />What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store. He responded to my needs perfectly as I was fuming at having travelled over 20 miles after spending 2 hours on the phone. He fixed my issue within minutes and was an absolute joy. 3 are lucky to have him and I hope someone in his leadership team sees this and can give him some recognition.&nbsp;</P> Wed, 06 Nov 2024 19:06:38 GMT Gailluck 2024-11-06T19:06:38Z https://community.three.co.uk/t5/Account-and-services/Amazing-service-Milton-Keynes/m-p/40259#M9477 <P>After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK.&nbsp;<BR />What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store. He responded to my needs perfectly as I was fuming at having travelled over 20 miles after spending 2 hours on the phone. He fixed my issue within minutes and was an absolute joy. 3 are lucky to have him and I hope someone in his leadership team sees this and can give him some recognition.&nbsp;</P> Wed, 06 Nov 2024 19:06:38 GMT https://community.three.co.uk/t5/Account-and-services/Amazing-service-Milton-Keynes/m-p/40259#M9477 Gailluck 2024-11-06T19:06:38Z https://community.three.co.uk/t5/Account-and-services/Amazing-service-Milton-Keynes/m-p/40307#M9491 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/27202">@Gailluck</a>,<BR /><BR />Welcome to the Three Community.<BR /><BR />I'm really sorry to hear you've been let down with our Customer Service support over the phone. However, I'm glad to hear Abid was able to resolve these issues for you. I'll make sure the feedback is passed along to Abid and his manager.&nbsp;<BR /><BR />Thanks for sharing,<BR />Kate</P> Thu, 07 Nov 2024 12:23:56 GMT https://community.three.co.uk/t5/Account-and-services/Amazing-service-Milton-Keynes/m-p/40307#M9491 KateS 2024-11-07T12:23:56Z