Topups and data plan renewals

Mosaic1 — Fri, 08 Nov 2024 14:02:21 GMT

I use PAYG90 via voucher with which I am very happy.

Service, speed and quality are all top notch.

My question is can the addon be renewed before it expires? Either on the day or just before.

I've had problems in the past where the topup voucher balance gets eaten before I can purchase the PAYG90 addon. I know turning off mobile data and using the website is one of a few options to solve this but I'm wondering if three have changed their system to help.

Tia

Re: Topups and data plan renewals

PeteG — Sat, 09 Nov 2024 09:54:48 GMT

Hello, Mosaic1.

It's currently not possible to purchase another add on while your current one is still active. It would be best to wait for the allowance on your plan to expire, then add your next add on. This will prevent accidental credit consumption.

Pete.

topic Topups and data plan renewals in Account and services

Topups and data plan renewals

Re: Topups and data plan renewals