topic Re: Remove old direct debits from account in Account and services

Remove old direct debits from account

Anonymous — Fri, 08 Nov 2024 17:05:22 GMT

I switched bank, but it’s still showing my old account number and sort code in the list. Is it possible to remove the old details?

Re: Remove old direct debits from account

PeteG — Sat, 09 Nov 2024 10:55:41 GMT

Hello there.

Which list are you referring to?

Pete.

Re: Remove old direct debits from account

Anonymous — Sun, 10 Nov 2024 12:09:17 GMT

The ‘manage direct debits’ in the 3 app

Re: Remove old direct debits from account

KateS — Mon, 11 Nov 2024 14:46:13 GMT

Hey there,

Thanks for confirming. Did you already reach out to our team to change your payment details for your account? Are both Direct Debit details showing on the app?

Thanks,
Kate