https://community.three.co.uk/t5/Account-and-services/payg/m-p/40623#M9605 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/27508">@Teo</a>,<BR /><BR />Hmm, that's odd. Was it a one-off Data Pack you purchased?~<BR /><BR />Are you trying to load a new Data Pack on the app or website?&nbsp;<BR /><BR />If you're still having issues, reach out to our <A href="https://bit.ly/2W1nlZb" target="_self">Customer Service team</A> and they'll be able to apply the Add-on to your account.&nbsp;<BR /><BR />Thanks,<BR />Kate</P> Wed, 13 Nov 2024 10:17:03 GMT KateS 2024-11-13T10:17:03Z https://community.three.co.uk/t5/Account-and-services/payg/m-p/40552#M9579 <P>payg data pack expired 07 nov 2024 but cannot create a new data pack</P> Tue, 12 Nov 2024 03:07:49 GMT https://community.three.co.uk/t5/Account-and-services/payg/m-p/40552#M9579 Teo 2024-11-12T03:07:49Z https://community.three.co.uk/t5/Account-and-services/payg/m-p/40623#M9605 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/27508">@Teo</a>,<BR /><BR />Hmm, that's odd. Was it a one-off Data Pack you purchased?~<BR /><BR />Are you trying to load a new Data Pack on the app or website?&nbsp;<BR /><BR />If you're still having issues, reach out to our <A href="https://bit.ly/2W1nlZb" target="_self">Customer Service team</A> and they'll be able to apply the Add-on to your account.&nbsp;<BR /><BR />Thanks,<BR />Kate</P> Wed, 13 Nov 2024 10:17:03 GMT https://community.three.co.uk/t5/Account-and-services/payg/m-p/40623#M9605 KateS 2024-11-13T10:17:03Z