topic Re: no active plans on my account in Account and services

no active plans on my account

AL33 — Tue, 12 Nov 2024 14:59:37 GMT

No active lines were found

Call customer Centre to activate your customer. Call on XXXX XXXX XX.//( its 3G message in my inactive account)>

-can you please activate my ( My3 )account in order to see why do you charge me extra money every month>

Re: no active plans on my account

KateS — Wed, 13 Nov 2024 10:36:13 GMT

Hey @AL33,

We don't have access to customer accounts here on the Community.

Please reach out to our Customer Service team directly and they'll help with getting you access to your account online.

Thanks,
Kate