https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8969#M961 <P>Not sure but if you log into My3, or the app, you may be able to find the invoice. If you are new to 3 it may be in the welcome pack that arrives in the post.</P> Fri, 20 Jan 2023 19:33:44 GMT sc1999 2023-01-20T19:33:44Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8965#M960 <P>Hi All I am really struggling to find the invoice number.&nbsp; Phone arrived today . Delivery note has lots if numbers but none that says Invoice number.&nbsp; Please Help.&nbsp;&nbsp;</P> Fri, 20 Jan 2023 17:03:13 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8965#M960 Annlea71 2023-01-20T17:03:13Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8969#M961 <P>Not sure but if you log into My3, or the app, you may be able to find the invoice. If you are new to 3 it may be in the welcome pack that arrives in the post.</P> Fri, 20 Jan 2023 19:33:44 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8969#M961 sc1999 2023-01-20T19:33:44Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8972#M962 <P>Hello, Annlea71.&nbsp;</P> <P>Welcome to the Three Community.&nbsp;</P> <P>I's unlikely that a first invoice has been generated on the account yet for you. The first bill normally generates on or around 5 days into the new contract. At that time, you'll be able to view the invoice on My3, and the number is at the top of each one.&nbsp;</P> <P>If it was an upgrade you did with us and you already had an account with us, you will have your next invoice from us on your usually monthly billing date, and will be able to get the invoice from that bill in the same way when the time for that comes.&nbsp;</P> <P>Pete.&nbsp;</P> Fri, 20 Jan 2023 20:58:44 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/8972#M962 PeteG 2023-01-20T20:58:44Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/24778#M5127 <P>Hi. I'm also having the same problem.</P><P>I upgraded with 3 from an a s24 &amp; need an invoice number to claim a free gift &amp; I can't find it anywhere. Been 2 weeks since i got my upgrade, I've looked everywhere on my3 account &amp; have had an online chat with 3 and still I've not heard back or found the number.</P><P>Have u had any luck finding yours? If so, where did u end up finding it.</P><P>thanks</P> Tue, 30 Jan 2024 13:53:27 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/24778#M5127 Amy04x 2024-01-30T13:53:27Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/24808#M5140 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/12154">@Amy04x</a>,</P> <P>Sorry for any confusion there. Samsung run these promotions with a few different providers and retailers so the terminology doesn't always quite line up. In my experience they'll accept the account or order number. If it's an upgrade then you should be able to load your current or previous bills on My3 or the Three App to find a suitable reference number to give them.</P> <P>Hope this helps,<BR />Jonathan</P> Wed, 31 Jan 2024 11:32:25 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/24808#M5140 JonathanB 2024-01-31T11:32:25Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/36736#M8376 <P>That wasn't the question... i have the same problem.. Need invoice of the phone purchase to claim the Chromebook...</P> Fri, 20 Sep 2024 16:40:28 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/36736#M8376 Akos92 2024-09-20T16:40:28Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/37262#M8572 <P>Hi I have just made my claim and couldn't find the invoice number. I entered my order number and received a text a minute later saying it was accepted&nbsp;</P> Fri, 27 Sep 2024 22:15:34 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/37262#M8572 Franw 2024-09-27T22:15:34Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/42755#M10313 <P><IMG src="https://community.three.co.uk/f" border="0" alt="" />Samsung says the invoice is on the receipt, it isn't, can you please tell me where to find the invoice number as I upgraded my phone in store and only have a till receipt which again doesn't have the invoce number on it.</P><P>&nbsp;</P><P>Cheers&nbsp;</P> Sun, 29 Dec 2024 16:46:53 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/42755#M10313 Mr_Marvellous 2024-12-29T16:46:53Z https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/42765#M10320 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/29861">@Mr_Marvellous</a>,</P> <P>Samsung run these promotions with a few different providers and retailers so the terminology doesn't always quite line up. In my experience they'll accept the account or order number. Have their customer support specifically told you they can't accept any of the references on the receipt given in the Three store as a proof of purchase?</P> <P>If it's an upgrade then you should be able to load your current or previous bills and orders on My3 or the Three App to find a suitable reference number to give them.</P> <P>Hope this helps,<BR />Jonathan</P> Mon, 30 Dec 2024 11:01:41 GMT https://community.three.co.uk/t5/Account-and-services/Hi-i-am-looking-for-my-Invoice-number-to-claim-a-free-gift-with-my-new-contract-phone/m-p/42765#M10320 JonathanB 2024-12-30T11:01:41Z