https://community.three.co.uk/t5/Account-and-services/Not-received-my-returns-bag/m-p/41363#M9899 <P>I cancelled my 3 5G contract and have had my final bill confirming this.</P><P>no returns bag has arrived after several weeks and now I have been sent an email threatening to charge me £105 if it’s not returned.</P><P>how do I return it?</P> Mon, 25 Nov 2024 12:48:37 GMT Dan793826 2024-11-25T12:48:37Z https://community.three.co.uk/t5/Account-and-services/Not-received-my-returns-bag/m-p/41363#M9899 <P>I cancelled my 3 5G contract and have had my final bill confirming this.</P><P>no returns bag has arrived after several weeks and now I have been sent an email threatening to charge me £105 if it’s not returned.</P><P>how do I return it?</P> Mon, 25 Nov 2024 12:48:37 GMT https://community.three.co.uk/t5/Account-and-services/Not-received-my-returns-bag/m-p/41363#M9899 Dan793826 2024-11-25T12:48:37Z https://community.three.co.uk/t5/Account-and-services/Not-received-my-returns-bag/m-p/41385#M9910 <P>Hello, Dan.&nbsp;</P> <P>Welcome to the Three Community.&nbsp;</P> <P>That's not great news. It normally arrives within 5 working days of being requested. I'd recommend reaching out to the <A href="https://bit.ly/3dRbPoE" target="_self">support team</A> to let them know you haven't received anything yet.&nbsp;</P> <P>Pete.</P> Mon, 25 Nov 2024 17:46:31 GMT https://community.three.co.uk/t5/Account-and-services/Not-received-my-returns-bag/m-p/41385#M9910 PeteG 2024-11-25T17:46:31Z