https://community.three.co.uk/t5/Broadband/I-fix-the-EERO-app-login-problem-myself/m-p/63537#M10009 <P>If you log off the app, you may find that you won't be able to login again. (always says your phone number or email is incorrect)</P><P>Customer service offer no help because they even don't know this app exists.</P><P>But, I accidentally fix it myself by luck</P><P>Solution: use VPN to connect to other countries, and try to login, now it works suddently.</P><P>What I doubt is that, it is again related to the DNS server issue other customer mentioned .</P><P>Hope this can help you guys too</P> Mon, 13 Oct 2025 13:45:48 GMT nelnelhk 2025-10-13T13:45:48Z https://community.three.co.uk/t5/Broadband/I-fix-the-EERO-app-login-problem-myself/m-p/63537#M10009 <P>If you log off the app, you may find that you won't be able to login again. (always says your phone number or email is incorrect)</P><P>Customer service offer no help because they even don't know this app exists.</P><P>But, I accidentally fix it myself by luck</P><P>Solution: use VPN to connect to other countries, and try to login, now it works suddently.</P><P>What I doubt is that, it is again related to the DNS server issue other customer mentioned .</P><P>Hope this can help you guys too</P> Mon, 13 Oct 2025 13:45:48 GMT https://community.three.co.uk/t5/Broadband/I-fix-the-EERO-app-login-problem-myself/m-p/63537#M10009 nelnelhk 2025-10-13T13:45:48Z