topic Re: NO INTERNET in Broadband

NO INTERNET

SHAZLOU — Mon, 03 Nov 2025 15:41:23 GMT

HELLO

MY HOME BROADBAND AND WIFI ISNT WORKING? BEEN OVER A WEEK NOW

SHARON ****

***

Re: NO INTERNET

MymsMan — Mon, 03 Nov 2025 14:48:11 GMT

This is a public forum so I would advise you to delete all of your personal info ASAP.

Have you checked the network status page and have you contacted support by phone or chat?

There currently is a fault in your area

> We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

Re: NO INTERNET

MichaelP — Tue, 04 Nov 2025 09:54:43 GMT

Hi there @SHAZLOU,

It's a shame to hear that you've lost connection on your Home Broadband service.

As already noted on this thread, please do not share any personal info, as this is a public forum and it's important to keep your details safe. We've removed this for you already.

As there may be a fault in the area, please keep an eye on the Network Status and Coverage checker to see when this may be fixed.

If this remains ongoing, please have a chat with the Home Broadband team, who'll pop into your account and discuss alternative options if this continues to impact you.

Thanks,
Michael

Re: NO INTERNET

themad — Tue, 27 Jan 2026 23:41:50 GMT

Man everyday the internet disappears for a while in hampshire calls are always not good what are you doing seriously we are basically paying your wages a big company with swrvice always breaking down its not wven an occassional thing ITS EVERYDAY you cant imagine how much I complained I regret having a contract and you guys forcing me to pay for this and leaving I have to pay gor what service man I couldnt use intwrnet for almost an hour since half 10 today