topic Re: Help in Broadband

Help

Oldman1000 — Fri, 28 Nov 2025 18:18:44 GMT

Just got an eero mesh WiFi router and have set up my 5g router in Bridge mode but I have no idea how to turn the WiFi on the Three router off, as recommended in all the articles I’ve read.

I’ve logged onto the Three router to set up Bridge mode but I have no idea what to do in the WiFi settings. Is it just a case of disabling the WiFi switch in WiFi advanced settings?

Thanks in advance.

Frank

Re: Help

PeteG — Sat, 29 Nov 2025 10:26:03 GMT

Hello there.

If you're looking to switch over to using the eero mesh Wifi router completely, you can disable the Wifi on your 5G hub and use the eero mesh as your main Wifi network.

Pete.

Re: Help

Oldman1000 — Sat, 29 Nov 2025 15:57:15 GMT

Pete that’s what I’m trying to do but I don’t know how to turn the WiFi off through the admin hub for the 5g router. If I do turn it off how do I access the hub again if I decide to deactivate it.

Re: Help

PeteG — Sun, 30 Nov 2025 09:48:09 GMT

Can you confirm which make and model of 5G hub you have?

Pete.

Re: Help

Oldman1000 — Sun, 30 Nov 2025 23:15:47 GMT

Pete it is a ZTE Model MC888A.

Re: Help

PeteG — Mon, 01 Dec 2025 16:41:33 GMT

It looks like that Hub can't completely disable Wifi.

The 2.4ghz band is always live. The 5ghz band looks like it can be disabled though. You'll need to unmerge the bands first (if they are merged), you should be able to do this in the Wifi - Configure Wifi section.

You might be disconnected temporarily, once you're back up and running head back into the Wifi settings and you should be able to disable the 5ghz band.

On your eero mesh, you'll have your own wireless network, and your own wireless network name, so you won't need to worry about confusing it with the one that's being broadcast from the MC888.

Pete.

Re: Help

Oldman1000 — Mon, 01 Dec 2025 22:00:33 GMT

Thanks Pete I’ll give that a go.
I think some devices (Alexa, light bulbs) might still be connecting to the Three router as they are all still working after setting up my new network and I have not had to reconfigure them.
I assume that I can go into the Three router and block all devices trying to connect to it and I’ll then have to reconnect them all to my new mesh WiFi.

Re: Help

MymsMan — Mon, 01 Dec 2025 22:19:51 GMT

You can give either the primary or guest networks on the eero the same id and password as the old router so they can continue to connect without the hassle of reconfiguiring them.