https://community.three.co.uk/t5/Broadband/Return-of-5G-hub-instructions-how-long/m-p/66092#M10514 <P>Hmm... as if by magic within seconds of posting this... a return label arrived by email.<BR /><BR />Ignore this thanks.</P> Tue, 06 Jan 2026 14:39:45 GMT Rob64 2026-01-06T14:39:45Z https://community.three.co.uk/t5/Broadband/Return-of-5G-hub-instructions-how-long/m-p/66089#M10512 <P>I finally got round to cancelling my 5G broadband (a painful experience on chat for sure!). It cancelled on 2nd Jan and that was confirmed by an email on the 2nd. It also stated "<SPAN>We'll send you details of how to return it separately." but as of the 6th I have not had anything, checked spam of course.<BR /><BR />Sadly I don't trust Three not to spin it out and charge for the router, how long should it take to get the return info and which is the best way to chase it up if needed please?<BR /><BR /><BR /></SPAN></P> Tue, 06 Jan 2026 14:01:56 GMT https://community.three.co.uk/t5/Broadband/Return-of-5G-hub-instructions-how-long/m-p/66089#M10512 Rob64 2026-01-06T14:01:56Z https://community.three.co.uk/t5/Broadband/Return-of-5G-hub-instructions-how-long/m-p/66092#M10514 <P>Hmm... as if by magic within seconds of posting this... a return label arrived by email.<BR /><BR />Ignore this thanks.</P> Tue, 06 Jan 2026 14:39:45 GMT https://community.three.co.uk/t5/Broadband/Return-of-5G-hub-instructions-how-long/m-p/66092#M10514 Rob64 2026-01-06T14:39:45Z