topic Re: 3 seems to be down in Suffolk? in Broadband

3 seems to be down in Suffolk?

Jankyjellyfish — Tue, 27 Jan 2026 22:57:13 GMT

No network at all down detecter has a huge spike? No one on phones or chat! How do we get re connected.

CROC — Tue, 27 Jan 2026 22:58:47 GMT

Essex as well I’m using their 5G home broadband

CROC — Tue, 27 Jan 2026 23:00:30 GMT

Oops just got it back

Sarah8 — Tue, 27 Jan 2026 23:22:48 GMT

How as I’m having issues with mine and I’m in Durham

MymsMan — Tue, 27 Jan 2026 23:32:48 GMT

Also lost it in Hampshire at 22:33, reconnected after rebooting hub at 22:39

(I have automated network monitoring and hub reboot using PRTG)

MichaelP — Wed, 28 Jan 2026 09:11:13 GMT

I can see a few replies here that confirmed the service was back up and running soon after it was lost.

Are you still experiencing downtime today, or are things looking normal again?

Please feel free to look at the Coverage and Network Status Checker, which might clarify any known issues in your area.

Thanks,
Michael

MichaelP — Wed, 28 Jan 2026 09:12:56 GMT

Have things improved since last night, or are you still having issues?

Please pop your postcode into the Coverage and Network Status Checker to see if any additional info is available.

Thanks,
Michael