topic Re: 5G Hub Sim Registering for My3 Account in Broadband

5G Hub Sim Registering for My3 Account

Ashbo — Thu, 02 Feb 2023 23:47:21 GMT

Hello,

I recently got a 5G Hub with a sim and I am trying to register it for a My3 account so I can see my bills, account etc

I have entered the sim number via the app and desktop and on both occasions have been told I will receive a text message to that number with a temporary password to create my account.

This is fine, however, how do I receive a text from a sim that is located in the 5g hub?? There is no email option to receive a message etc so I am a bit stuck?

Unless I am missing something and I have checked what I think is required, I could do with some help or suggestions as to what I need to do?

Cheers.

Re: 5G Hub Sim Registering for My3 Account

crypt0ninja — Fri, 03 Feb 2023 00:29:56 GMT

Hi @Ashbo,

Which 5G Hub are you referring to? the Zyxel NR5103E?

If so then you can view the text messages from the admin portal:

Menu Icon (Top Right) > Network Setting > Broadband > Cellular SMS (Tab)

Cheers

Re: 5G Hub Sim Registering for My3 Account

Geluk — Fri, 03 Feb 2023 07:33:32 GMT

You can also send SMS messages via Router portal, using your PC keyboard; depending on your package, this could be at no cost 🙂

Re: 5G Hub Sim Registering for My3 Account

Ashbo — Fri, 03 Feb 2023 12:19:10 GMT

Hey buddy,

Thanks for the reply.

I think my router is the MC801A from memory. Im not at home atm so I can't check.

Not sure if that has a similar feature??

Re: 5G Hub Sim Registering for My3 Account

crypt0ninja — Fri, 03 Feb 2023 13:46:14 GMT

Yes it does as far as I'm aware (but never used one).

Its probably hidden under some advanced options/settings section or something!