topic Re: 4g reception in Broadband

4g reception

CorbyDave — Thu, 18 Aug 2022 19:22:20 GMT

Hi all. I have an XTE 5g modem and get great speeds. I will be going on holiday shortly to a site that has no Wi-Fi. The 3uk coverage map says that there is ‘good service’ on 4g but no 5g. If I take my modem will it automatically connect to 4g or do I have to change some settings?

Alternatively I could put my modem sim in my 5g phone and use it as an access point, but would this work and is it permitted under Three’s terms and conditions?

Thanks in advance, Dave

Re: 4g reception

JonathanB — Fri, 19 Aug 2022 08:29:43 GMT

Hi Dave,

Welcome to the Three Community.

Your router should connect to 4G automatically if no 5G signal is available, and it's still on the default settings.

And in the 2nd situation yes you certainly can use a data SIM with your mobile too. It won't make calls but using data and hotspotting will be supported as normal.

Hope you have a great holiday! 😀

JonathanB

Re: 4g reception

CorbyDave — Sat, 20 Aug 2022 10:58:36 GMT

Thanks Jonathan

Re: 4g reception

kingofdata — Sun, 21 Aug 2022 17:52:31 GMT

it should all phones and modems are set up in such a way that if one network is unavalible it will switch to the other

Re: 4g reception

JonathanB — Mon, 22 Aug 2022 08:36:27 GMT

That's correct @kingofdata, usually in the network settings for a device, there'll be a network selection or network mode option that defaults to automatic. If required, this can be changed to manually connect to 3G,4G, or 5G only, but it's normally best to just leave this on automatic.

JonathanB

Re: 4g reception

CorbyDave — Mon, 22 Aug 2022 17:45:40 GMT

Thanks

Re: 4g reception

Lucia_Muchuchu — Fri, 14 Jun 2024 11:37:45 GMT

How do i change its manually?

Re: 4g reception

PeteG — Sat, 15 Jun 2024 16:53:14 GMT

Settings for the Hubs can be accessed through the dashboard using a web browser or using the app, if your Hub has an app. You can find the address, user name, and password for accessing the dashboard on the bottom or back label of the Hub.

Pete.