topic Re: Home broadband in Broadband

Home broadband

Maxwell — Wed, 15 Feb 2023 15:08:51 GMT

Hi everyone I have a solid 5g connection to my phone but my zte router keeps dropping the 5g I know there is work in my area but why would it only effect my router many thanks.

Re: Home broadband

Gagandeep — Sat, 18 Feb 2023 23:20:01 GMT

Unfortunately this sounds like you have the same B12 firmware bug a lot of us have with this router

The B12 update was pushed around October time and causes the exact symptoms you describe

Three do not appear to believe/acknowledge that this issue exists. I have tried multiple times to get acknowledgment of this problem via this forum, but have had no success.

Re: Home broadband

Maxwell — Sun, 19 Feb 2023 00:53:41 GMT

My be looking into closing all 5 accounts with three maybe they will listen very much dout that will happen paying for a service that is second rate at best thank you for your reply gagandeep.

Re: Home broadband

chrise — Sun, 26 Mar 2023 12:57:07 GMT

Seems this is a common issue with ZTE MC801A routers (see the many posts)

I have had mine since middle of Feb 2023 and it continually drops the 5G connection without recovering.

I have switched mine to 4G only and suffer the loss of speed but I am not happy.

Firmware version 0B15 (Latest)