topic Re: Broadband issue in Broadband

Broadband issue

Casey89 — Sat, 25 Mar 2023 15:23:33 GMT

Does anyone know how to get the new 5g router i have the old version and plays up every day just randomly turns off and i have to reset it getting really annoying as its been like it since October rang 3 plenty of times and still haven’t managed to try this to see if its sorts the issue

Re: Broadband issue

Anvil_Iron — Sat, 25 Mar 2023 17:16:58 GMT

That sounds absolutely terrible 😕

What router do you have? How long is your contract?

Have you tried a factory reset?

Re: Broadband issue

Casey89 — Wed, 29 Mar 2023 13:12:31 GMT

Hi sorry i have only just saw this reply yes ive tried resetting my contact runs out august 2024 as in 24month contract i have the model number MC801A

Re: Broadband issue

Anvil_Iron — Wed, 29 Mar 2023 15:18:03 GMT

This post maybe useful,

5G ZTE MC801A router dropping connection 4-5 times... - Three Community - 8734