topic Re: Wifi issue, Ethernet connected stuff fine but wifi not in Broadband

Wifi issue, Ethernet connected stuff fine but wifi not

Marydoherty — Fri, 28 Apr 2023 12:19:03 GMT

I have a broadband hub, it’s for CCTV cameras, a weather station and a Alexa, as well as occasionally a laptop just to pop online. The main CCTV dvr is connected via Ethernet to the router and this has never had a problem. The issue I have is I have some more devices that sit next to the router but are not wired to it. It’s these devices that randomly drop out and they won’t come back online unless I restart the router. So it seems it’s the “broadcast” wifi that’s the issue. Does anyone know if there are any settings I could change or things I could try. The router is literally next to three of these devices so I don’t think it’s a proximity issue. Thank you in advance

Re: Wifi issue, Ethernet connected stuff fine but wifi not

Geluk — Fri, 28 Apr 2023 13:24:56 GMT

If it's a dual frequency router, ensure the 2 frequencies are separated by giving them unique SSID'S.

D/Load a wifi frequency analyser app; you can then see which channels on the 2 frequencies are heavily

populated; then choose channels that are least populated, rather than allowing the router to auto select.

If still stuck, temporarily turn off wifi security settings; do devices then connect wirelessly?

If so you need to check the security settings on the devices.

Re: Wifi issue, Ethernet connected stuff fine but wifi not

Anvil_Iron — Sat, 29 Apr 2023 15:41:50 GMT

Hi, Do you know if these devices are capable of connecting at 5GHz or do they only connect at 2.4GHz? If they connect at 2.4GHz it could be a case of the popular channels, 1, 6 & 11 being congested, specially if you live in an area/building where everyone is using Wi-Fi.

I have a Zyxel router and if you can log into the web configurator (192.168.1.1) then at the Home page, click on the > button for Connectivity and it shows which devices are connected to which band. You will need to know which MAC/IP address belongs to which device.