topic JIFFY BAG NEVER ARRIVES in Broadband

JIFFY BAG NEVER ARRIVES

JIMTHREE — Wed, 20 Sep 2023 13:12:39 GMT

30 days waiting to get the bag, as it has happened to many, what can I do??

Re: JIFFY BAG NEVER ARRIVES

Anvil_Iron — Thu, 21 Sep 2023 15:44:51 GMT

That seems to the case with many customers wanting to return gear.

Send a PM to @JonathanB to see if he can help chase it up or keep pestering customer service until they submit.

Re: JIFFY BAG NEVER ARRIVES

JonathanB — Fri, 22 Sep 2023 09:38:31 GMT

Hi @JIMTHREE,

I'm really sorry to hear that you've been trying to get a return sorted out for a month now. I've sent a PM with a link to a team that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

Re: JIFFY BAG NEVER ARRIVES

ghafoor44 — Mon, 23 Oct 2023 22:00:26 GMT

Its been a month that they dint sent me Jiffy Bag. They then said we will send you DPD (Label) on email, however, they dint said it too--More than 10 days already. Its very frustrating and I regret taking 3 deal.

Re: JIFFY BAG NEVER ARRIVES

JonathanB — Tue, 24 Oct 2023 10:41:27 GMT

Hi @ghafoor44,

I'm sorry to hear that you've been waiting all this time for your jiffy bag. I'll send you a reply to your PM now to get you in touch with a team that can sort it out.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan