topic Re: Heatmiser Hub Connection Issues in Broadband

Heatmiser Hub Connection Issues

Garyhun — Tue, 26 Sep 2023 14:52:50 GMT

has anyone successfully connected their Three 5G router (Zyxel) to the above heating hub?

Re: Heatmiser Hub Connection Issues

Garyhun — Tue, 26 Sep 2023 15:44:36 GMT

Funnily enough I am going to reply to my own post because after some sleuthing on this site I found a solution that works.

So if you have the same issue, the solution is to log on to your router as admin and then go Network Setting>Broadband and then click on Modify in ETHWAN. In there just change to IPv4 Only in the general setting and that's it.

Re: Heatmiser Hub Connection Issues

JonathanB — Wed, 27 Sep 2023 10:52:07 GMT

Hi @Garyhun,

Glad to see you found a solution, and thanks for taking the time to confirm what fixed it. Hopefully if anyone else has an issue with that heating hub, or similar devices it goes onto help them too.

Thanks,
Jonathan