topic Re: Square WPS button light colours on Zyxel NR5103E in Broadband

Square WPS button light colours on Zyxel NR5103E

Limera — Sun, 24 Sep 2023 01:49:13 GMT

Hi All,

As far as I know, for as long as i've had the Zyxel NR5103E, the square WPS button on the front of the device has always had a green light framing it. What colour is yours showing and what do the colours represent? This past few days i've seen it red and as I write it is yellow. Has a minor patch changed something? This week i've had some issues with my connection in general, barely holding onto weak 5g and often dipping out to 4g which isn't it's usual behavior but I don't know if that is relevant to this WPS button frame colour. I've never so much as set up a device using WPS so it's nothing i've done with WPS settings.

Re: Square WPS button light colours on Zyxel NR5103E

Limera — Thu, 05 Oct 2023 13:54:27 GMT

Hello again. Can anyone just confirm if the square light on the front of their NR5103E Green square light today(not the symbols/lights on the top) changes colour for any reasons? Nothing in the manual about it being able to change colour or what it represents. This is the coloured frame around the WPS button (which I never use). Mine is back to green today.

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Wed, 11 Oct 2023 17:17:54 GMT

Hi @Limera,

Yeah that light should just be green from what I've read. It may blink fast if data is being sent or received, and if you were to make a WPS connection it'll blink slowly for a little while as it establishes the connection.

Has this issue been coming back intermittently or has it stayed green since you last posted?

Thanks,
Jonathan

Re: Square WPS button light colours on Zyxel NR5103E

Limera — Fri, 13 Oct 2023 14:17:06 GMT

I just checked now as I read your Email and it so happens it is red. I don't know whether it is related but i've noticed that there are no icons visible on the top of the device right now. The signal strength, 5G indicator, even power is all just unlit whilst the WPS frame is red.

Re: Square WPS button light colours on Zyxel NR5103E

Bob — Sat, 14 Oct 2023 09:32:23 GMT

Mines only ever been green. I was under the impression that the WPS is not a secure method of connecting to devices? I am looking to turn it off, can this be done in the router settings?

Also would love to be able to get rid of the bright light too!

Re: Square WPS button light colours on Zyxel NR5103E

Limera — Mon, 16 Oct 2023 15:40:58 GMT

Cheers @Bob, It's still lit red today but I've no idea why. Regarding WPS (which i'm doubting my red light issue is anything to do with) I never use it myself. Unsure of any risks or vulnerabilities in using WPS but if any the risks would be contained to any persons in physical contact with your router i'd guess. With the Zyxel NR5103E you can turn WPS off completely in Network Settings - Wireless - WPS

Have a good evening

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Wed, 18 Oct 2023 16:22:44 GMT

Hi @Bob,

To my knowledge it's only insecure, in the sense that someone with access to the router can press the WPS button to connect.

I've had a look and there might be an option to disable this based on some support info from Zyxel.

In the router settings is there a Network Settings>Wireless>WPS section?

Can you see an enable WPS setting that you can disable there?

Thanks,
Jonathan

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Wed, 18 Oct 2023 16:24:41 GMT

@Limera sorry I just saw that you'd already answered @Bob, thanks for confirming this! 🙂

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Wed, 18 Oct 2023 16:26:10 GMT

Yeah this does seem really odd behaviour, are you still having issues with the connection too? I'll be happy to get you in touch with someone that can look into swapping the router if you like?

Re: Square WPS button light colours on Zyxel NR5103E

Limera — Thu, 19 Oct 2023 14:25:44 GMT

Hello @JonathanB, yes the connection issues are ongoing (though I realise the nature of such mobile connections, weather conditions and local mast issues can all play a part) and the issues began around the same time as I noticed the red WPS button frame. I still get a connection to the internet, but the reduced speeds along with this unusual red light and the fact that none of the lights/icons on the top of the router show at all any more does make me wonder if the poor thing might have a bug.

I have tried a full reset and starting afresh with setting it back up, but it's the same again, so perhaps if you would be so kind as to point me in the right direction then a router swap could be the answer.

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Mon, 23 Oct 2023 10:39:33 GMT

Hey @Limera,

Sorry for the delay getting back to you. I've sent you a PM now to get you in touch with some colleagues that ought to be able to help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

Re: Square WPS button light colours on Zyxel NR5103E

Limera — Mon, 23 Oct 2023 11:12:12 GMT

Hi @Bob , was just dabbling with turning my own WPS off and noticed that if you don't have the "Keep the same settings for 2.4GHz and 5GHz WiFi networks" option ticked, but want to ensure WPS is off for both the 2.4GHz and 5GHz channels, then the menus are a bit clunky.

You need to go to Network Settings - Wireless - General and select the 2.4GHz band then go to the WPS tab and switch off and apply WPS, then go back to Network Settings - Wireless - General and select the 5GHz band then go to the WPS tab and switch off and apply WPS once again. This disables it for both.

Re: Square WPS button light colours on Zyxel NR5103E

Tommo501 — Mon, 13 Nov 2023 10:17:47 GMT

good morning all - i have had mine for a little ov er a week now and it was Green after the initial setup for some time - i made some connections with other devices (a Ubiquiti UDR) and the green light is no more. we had a power failure for around an hour and when the power resumed the green light was on again - everything booted back up and was working fine, now toiday the light has been extinguished. any ideas??

John T

Re: Square WPS button light colours on Zyxel NR5103E

JonathanB — Wed, 15 Nov 2023 13:07:02 GMT

Hey @Tommo501,

Have you noticed any issues with the connection itself like @Limera mentioned? Have you tried a factory reset, or been given any advice from customer services?

Thanks,
Jonathan