topic Re: Home Broadband in Broadband

Home Broadband

keedie — Tue, 24 Oct 2023 06:38:39 GMT

I’ve requested a return bag 3 times in the past month and half and still no return bag and i’m worried now as the 30 day period is over and i don’t want to be charged for something i cannot use. The broadband is cancelled but they still haven’t sent a return bag after saying they would.

Re: Home Broadband

Officina-red — Tue, 24 Oct 2023 13:20:51 GMT

Hopefully @JonathanB will be able to assist you.

Re: Home Broadband

JonathanB — Wed, 25 Oct 2023 12:55:45 GMT

Hi @keedie,

I've sent you some info to get you in touch with some colleagues that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan