https://community.three.co.uk/t5/Broadband/5G-Router/m-p/21331#M3943 <P>&nbsp;</P><P>I have had the 5G router for just under a year, it had been working great but recently the connection keeps dropping and the speeds have been really bad, the current speed is 1.56 mbps download and 0.08mbps upload.&nbsp;</P><P>i have moved my router in case it was that and also checked the position of the router in my house and it states perfect. i have called technical support before and this was a waste of time, as they ask you to test the speed by accessing utube, not sure how to test using this. As you can do a internet speed test on google which tells you exact speed.</P><P>I'm not sure what more to do as its getting really difficult, any help would be much appreciated&nbsp;</P> Wed, 08 Nov 2023 16:36:15 GMT Naieem 2023-11-08T16:36:15Z https://community.three.co.uk/t5/Broadband/5G-Router/m-p/21331#M3943 <P>&nbsp;</P><P>I have had the 5G router for just under a year, it had been working great but recently the connection keeps dropping and the speeds have been really bad, the current speed is 1.56 mbps download and 0.08mbps upload.&nbsp;</P><P>i have moved my router in case it was that and also checked the position of the router in my house and it states perfect. i have called technical support before and this was a waste of time, as they ask you to test the speed by accessing utube, not sure how to test using this. As you can do a internet speed test on google which tells you exact speed.</P><P>I'm not sure what more to do as its getting really difficult, any help would be much appreciated&nbsp;</P> Wed, 08 Nov 2023 16:36:15 GMT https://community.three.co.uk/t5/Broadband/5G-Router/m-p/21331#M3943 Naieem 2023-11-08T16:36:15Z https://community.three.co.uk/t5/Broadband/5G-Router/m-p/21830#M4020 <P>Hello&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/10521">@Naieem</a>,</P> <P>We are sorry we are just getting to your message please accept our apologies.</P> <P>Have you checked our Network checker to see if there is any improvement in your area?</P> <P>If you follow the link it will take you the checker, if there is still no improvement please let us know and we will have this escalated - John M</P> <P><A href="https://www.three.co.uk/support/network-and-coverage/coverage" target="_blank">https://www.three.co.uk/support/network-and-coverage/coverage</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 20 Nov 2023 15:23:04 GMT https://community.three.co.uk/t5/Broadband/5G-Router/m-p/21830#M4020 JohnM 2023-11-20T15:23:04Z