https://community.three.co.uk/t5/Broadband/Extender-and-5G-Hub-Broadband/m-p/21389#M3948 <P>A bit of an odd one here but recently received the 5G Hub as an upgrade. Connected it and have been able to connect it to our extender but the extender will not provide internet access. It provides access for some phones but no access for my phone nor laptops... It's a real pain <span class="lia-unicode-emoji" title=":pensive_face:">😔</span>.</P><P>I think it is something to do with permissions or security on the hub but then again it could be compatibility issues with the extender.</P><P><SPAN>Any advice on how to resolve this would be hugely appreciated!&nbsp;</SPAN></P> Fri, 10 Nov 2023 10:27:47 GMT BrigT 2023-11-10T10:27:47Z https://community.three.co.uk/t5/Broadband/Extender-and-5G-Hub-Broadband/m-p/21389#M3948 <P>A bit of an odd one here but recently received the 5G Hub as an upgrade. Connected it and have been able to connect it to our extender but the extender will not provide internet access. It provides access for some phones but no access for my phone nor laptops... It's a real pain <span class="lia-unicode-emoji" title=":pensive_face:">😔</span>.</P><P>I think it is something to do with permissions or security on the hub but then again it could be compatibility issues with the extender.</P><P><SPAN>Any advice on how to resolve this would be hugely appreciated!&nbsp;</SPAN></P> Fri, 10 Nov 2023 10:27:47 GMT https://community.three.co.uk/t5/Broadband/Extender-and-5G-Hub-Broadband/m-p/21389#M3948 BrigT 2023-11-10T10:27:47Z https://community.three.co.uk/t5/Broadband/Extender-and-5G-Hub-Broadband/m-p/21394#M3949 <P>What router and extender do you have?</P><P>Do the devices that don't have internet, connected via Wi-Fi and assigned IP addresses?</P><P>If connected to the extender, which Wi-Fi bands do the devices use?&nbsp;&nbsp;</P> Fri, 10 Nov 2023 12:41:06 GMT https://community.three.co.uk/t5/Broadband/Extender-and-5G-Hub-Broadband/m-p/21394#M3949 Anvil_Iron 2023-11-10T12:41:06Z