topic Sw9 9az in Broadband

Sw9 9az

Olimpia- — Tue, 09 Jan 2024 09:19:47 GMT

Our 5G broadband cable has broken. Can we buy or order the cable?

Re: Sw9 9az

Olimpia- — Tue, 09 Jan 2024 09:23:40 GMT

Our 5G broadband cable has broken. Can we buy or order the cable?

Re: Sw9 9az

Geluk — Tue, 09 Jan 2024 10:10:12 GMT

Why are you posting duplicate threads on this; sure you can find suitable cable in Currys or on line.

Re: Sw9 9az

JonathanB — Wed, 10 Jan 2024 10:31:43 GMT

Hi @Olimpia-,

I'm afraid we don't do part replacements. If it's the Broadband cable i.e Ethernet style cable I expect you should be able to source a replacement from a 3rd party retailer or website though. Customer services can arrange exchanges for faulty routers, but I doubt it's worth the delay and exchanging the entire package if it's definitely just the cable.

Thanks,
Jonathan