topic Re: Home broadband in Broadband

Home broadband

Kapkando — Fri, 02 Feb 2024 01:11:57 GMT

I recently switch to three 5g home broadband from ee and my xbox mtu was 1480 witch is fine but since I switch the mtu. my xbox series x is 1360 witch is below the required amount even tho In my router the nr5103EV2 shows as 1500 so I'm abit confused as to why its 1360 on the xbox everytime click test multiplayer connection comes up there's an mtu problem I see there's been alot of threads about this in mid 2023 but still no solution? @JonathanB any news on this subject ?I'm still able to play games and haven't experienced any real issues I dunno weather to keep it or cancel my contract before the end of cooling period just incase problems do arise from this issue tho

Re: Home broadband

JonathanB — Tue, 06 Feb 2024 13:37:14 GMT

Hi @Kapkando,

From what I've experienced and been able to test this MTU issue is down to coverage and congestion on the network, and it may be affected by outages or planned work in the area. It seems to be subjective to the individual whether this is causing disruption or not.

I did test a Three SIM personally hotspotting to a series X and didn't get this issue, MTU was 1480, so it isn't affecting the whole network, and is down to individual masts and areas. If you do start encountering issues as a result, please let me know.

Thanks,
Jonathan

Re: Home broadband

Kapkando — Tue, 06 Feb 2024 17:07:36 GMT

Hi JonathanB thanks for replying I appreciate it. Im not really experiencing any major issue so I'm just going too ignore the mtu issue and hope it doesn't cause issues in the future months ahead .if I do I'll reach out .thanks again

Re: Home broadband

tmerridew — Tue, 05 Mar 2024 19:36:20 GMT

Sorry jumping onto this thread, I'm experiencing the same issue with MTU showing on the Xbox as 1360, and last night I was able to get a party working and play for a while then it dropped the party and now still today it won't complete a connection to the party. Is there anything that Three can do as I did tell the store manager when I brought the package at the weekend that this is what I wanted to do. I'm using the 4G router which is a mf286d