topic Re: blocking in Broadband

blocking

iPhilip — Wed, 07 Feb 2024 01:57:14 GMT

Your blocking ordinary websites I would use a VPN but is not working with your router. I'm not entering my credit card details. If you do not stop blocking websites I will simply switch to another Internet provider. You have no business asking for my credit card details to simply unblock websites.

Re: blocking

sc1999 — Wed, 07 Feb 2024 06:37:39 GMT

Vodafone do the same. I think it's ofcom not the networks and it is to try and stop your children viewing inappropriate content. A phaff but a good thing for parents.

Re: blocking

JonathanB — Wed, 07 Feb 2024 10:27:57 GMT

Hi @iPhilip,

If you pop into a Three store with an ID, or get in touch with customer services they have alternative ways to verify you, such as verifying your ID with a credit reference agency. The credit card verification is a default option that allows you to self serve when removing the adult filter, but it's not mandatory.

If you think that we're wrongfully filtering any site(s), there's instructions on how to contact our Content mailbox in this page about adult content filters.

Thanks,
Jonathan