topic Re: Contract cancellation in Broadband

Contract cancellation

Pradeep — Wed, 14 Feb 2024 16:37:42 GMT

I would like to cancel my contract

Contract Cancellation

Pradeep — Wed, 14 Feb 2024 16:48:42 GMT

I need to cancel my contract

Re: Contract Cancellation

Anonymous — Wed, 14 Feb 2024 17:35:49 GMT

Then you need to call customer service on 333!

Re: Contract cancellation

Anonymous — Wed, 14 Feb 2024 17:36:19 GMT

Then you need to call customer service on 333.

Re: Contract cancellation

sc1999 — Wed, 14 Feb 2024 22:01:48 GMT

I don't think that you are alone.

Re: Contract cancellation

FedUpPaul — Wed, 27 Mar 2024 12:38:33 GMT

We’ve been trying to cancel two contracts for several months… every time we call 333 there is another hurdle to jump. Today it can’t be done because the password is not known - back to a Three store we go. What difference does it make going into a store as they don’t ask for ID or anything and I don’t have the SIMs with me when I go in. Utterly ridiculous and the reason we’re cancelling ALL of our Three contracts (we’ve been customers for many years)!

Re: Contract cancellation

Anonymous — Wed, 27 Mar 2024 16:54:31 GMT

It would seem to me that knowledge of your password is the very least you’d need!