Zyxel NR5103E 5G Hub keeps dropping down to 4G

slinkydonkey — Fri, 23 Feb 2024 13:49:39 GMT

So I have been using my Zyxel NR5103E 5G Hub for about 6 months now. I have only just realised why my internet connection slows down to a halt and webpages time out and I once was on the internet and it bomed out.

The reason being is that because the router drops down from 5G to 4G or 4G + which makes it almost unusable. I can confirm this via three 5G router app or via the router admin page.

At the same time I am using an iphone 12 which is using the SMARTY network which uses the Three network but this does not drop down to 4G

I have just enabled logging but has anyone else had this issue and what can be done to resolve it?

Itis using V1.00(ACBJ.0)b15 firmware

Re: Zyxel NR5103E 5G Hub keeps dropping down to 4G

slinkydonkey — Fri, 23 Feb 2024 14:12:09 GMT

I found this thread so will try what he said first https://community.three.co.uk/t5/Broadband/Zyxel-NR5103E/m-p/12483

topic Re: Zyxel NR5103E 5G Hub keeps dropping down to 4G in Broadband

Zyxel NR5103E 5G Hub keeps dropping down to 4G

Re: Zyxel NR5103E 5G Hub keeps dropping down to 4G