https://community.three.co.uk/t5/Broadband/Awaiting-DPD-Returns-Label-for-5G-Hub/m-p/29810#M5750 <P>Register a complaint&nbsp;<A href="https://www.three.co.uk/support/complaints/how-to-complain" target="_self">here.</A>&nbsp;</P> Fri, 17 May 2024 19:19:00 GMT MZone 2024-05-17T19:19:00Z https://community.three.co.uk/t5/Broadband/Awaiting-DPD-Returns-Label-for-5G-Hub/m-p/29766#M5748 <P>Hi everyone,</P><P>I seem to have the same problem reported by several other people here. I gave notice last week to cancel my plan with Three but still waiting for the DPD returns label to arrive via e-mail, so I could post back the 5G Hub.</P><P>I waited the full 24 working hours (3 working days) as advised, but the label didn't arrive. So I contacted customer service a second time and explained the issue. They arranged for a new DPD label to be sent to me and assured me I would receive it within 24 hours this time.</P><P>I made sure to whitelist the DPD address it'd be sent from and kept checking my spam/junk and deleted folders anyway. Two days later, I still haven't received anything.</P><P>Could I have some help please?</P> Fri, 17 May 2024 11:41:25 GMT https://community.three.co.uk/t5/Broadband/Awaiting-DPD-Returns-Label-for-5G-Hub/m-p/29766#M5748 icelli 2024-05-17T11:41:25Z https://community.three.co.uk/t5/Broadband/Awaiting-DPD-Returns-Label-for-5G-Hub/m-p/29810#M5750 <P>Register a complaint&nbsp;<A href="https://www.three.co.uk/support/complaints/how-to-complain" target="_self">here.</A>&nbsp;</P> Fri, 17 May 2024 19:19:00 GMT https://community.three.co.uk/t5/Broadband/Awaiting-DPD-Returns-Label-for-5G-Hub/m-p/29810#M5750 MZone 2024-05-17T19:19:00Z