https://community.three.co.uk/t5/Broadband/Constant-network-ping/m-p/31070#M5945 <P>Hi,</P><P>I am constantly having problems with my connection, I get a strong download (400-750mbps) and decent upload (30-50mbps) USUALLY, sometimes it can be rock bottom, although on a speedtest right now I have 67/3, pretty poor. But ultimately my issue lies with ping/latency.</P><P>The latency is constantly jumping around from 20/30ms (good) to stupid numbers like 700-900ms, this causes lag, disconnections, buffering, in movies, online gaming, even loading webpages and emails. I am unable to take meetings on teams or anything the like, unless I use my EE network phone as a hotspot.</P><P>The router is located currently in the least bad (I won't say best because this is diabolical) position, being 1 of 3 positions, currently the router is directly into my PC from the LAN port. Issues occur wired and over wi-fi.</P><P>The router is stated as "Excellent" on the app, -84dBm and the RSRQ flickers between 0 and -240 (yes that number is correct), SINR 18 dB.</P><P>None of that means anything to me, I just know that none of it is working properly and I am not happy with it.</P><P>&nbsp;</P><P>What can be done, do I have a router problem, or is this network?</P> Sat, 01 Jun 2024 21:37:38 GMT Luke1 2024-06-01T21:37:38Z https://community.three.co.uk/t5/Broadband/Constant-network-ping/m-p/31070#M5945 <P>Hi,</P><P>I am constantly having problems with my connection, I get a strong download (400-750mbps) and decent upload (30-50mbps) USUALLY, sometimes it can be rock bottom, although on a speedtest right now I have 67/3, pretty poor. But ultimately my issue lies with ping/latency.</P><P>The latency is constantly jumping around from 20/30ms (good) to stupid numbers like 700-900ms, this causes lag, disconnections, buffering, in movies, online gaming, even loading webpages and emails. I am unable to take meetings on teams or anything the like, unless I use my EE network phone as a hotspot.</P><P>The router is located currently in the least bad (I won't say best because this is diabolical) position, being 1 of 3 positions, currently the router is directly into my PC from the LAN port. Issues occur wired and over wi-fi.</P><P>The router is stated as "Excellent" on the app, -84dBm and the RSRQ flickers between 0 and -240 (yes that number is correct), SINR 18 dB.</P><P>None of that means anything to me, I just know that none of it is working properly and I am not happy with it.</P><P>&nbsp;</P><P>What can be done, do I have a router problem, or is this network?</P> Sat, 01 Jun 2024 21:37:38 GMT https://community.three.co.uk/t5/Broadband/Constant-network-ping/m-p/31070#M5945 Luke1 2024-06-01T21:37:38Z https://community.three.co.uk/t5/Broadband/Constant-network-ping/m-p/31087#M5950 <P>Put your postcode in the service status checker to see if any issues in your area. You could also&nbsp;<SPAN>C</SPAN><SPAN>all 333 option 4 option 3 and option 3 to discuss your issue with tech support.</SPAN></P> Sun, 02 Jun 2024 10:07:09 GMT https://community.three.co.uk/t5/Broadband/Constant-network-ping/m-p/31087#M5950 MZone 2024-06-02T10:07:09Z