topic Re: Router not connecting to the network in Broadband

Router not connecting to the network

Scott — Sat, 15 Jun 2024 12:16:24 GMT

Hi,

I have recently received my three router in the mail with the Ethernet cable. Problem is the cable does not fit into the wall port as this is an old style bt phone line.

can someone please advise if the correct adapter/wire to use to get the router plugged into the network?

Re: Router not connecting to the network

Geluk — Sat, 15 Jun 2024 15:57:51 GMT

I guess you're new to broadband; you need an adaptor to plug in to the BT socket, as here;

https://www.ebay.co.uk/itm/272749447505?itmmeta=01J0E9W1B8HH1N31RRW3RNBBRF&hash=item3f81224951:g:etMAAOSwHLNZXMYr&itmprp=enc%3AAQAJAAAA8FzJQtKV4frwC5BW%2B4OV6DTOrTeUpJtPkPaE8oLcGEtYqP%2Fc%2FYO0HUOlkfMRYVjorgXiU1bUmPyvVC%2FN4Mlg%2BdNsE7gvZ24QUTTOcUZ5yF%2BBz%2BF5efM2Ubk9KcFETU9y9ipK9uCgKtMA7ofGFyeBjUYlSdH33dv7ZUpjUifhiqybxXpCMnmpjW8b%2BaiaRt4QBLfa6XEqNPOLPYZ9VUbGlsD%2BZ4oEdSv%2FgHRECSCm%2F2Kce3UkA4h%2FpdbFEwUt9ZaTXHqeOLAqZpzmDXSAmmgsy1Yvxw%2BV5RHkbioGUq5jhRmWwM1iseZClr0XDoKPWbgexA%3D%3D%7Ctkp%3ABk9SR9qV8MmDZA

Re: Router not connecting to the network

Officina-red — Sat, 15 Jun 2024 22:07:09 GMT

I could well be missing something, but why would you connect the Three router into a BT phone socket ?

Re: Router not connecting to the network

PeteG — Sun, 16 Jun 2024 16:32:07 GMT

Hello.

Three Broadband is a Wireless Broadband service. It gets it's internet service over the 4G or 5G network. The only thing you would plug into the device (besides the power cable) is an ethernet device such as a computer, or another networking device, like a switch or wireless extender.

Pete.

Re: Router not connecting to the network

Spud — Wed, 19 Jun 2024 07:11:53 GMT

How would that help?