topic Re: 5G Home Broadband hardly useable during the day in Broadband

5G Home Broadband hardly useable during the day

Abizern — Tue, 25 Jun 2024 16:50:14 GMT

For the past couple of days my 5G Home Broadband has been very slow. I usually get 2-300 Mbps download but for Monday and Tuesday it's been around 3Mbps or less. During the evening this seems to go back to normal.

I know it's not the router, because my phone is also on Three, and I get the same speeds on there when connected to the network, not WiFi.

Is this a known issue in SE10?

Re: 5G Home Broadband hardly useable during the day

Abizern — Wed, 26 Jun 2024 15:59:20 GMT

Seems to have cleared up today - I'm back to getting 57 on the router admin page.

Re: 5G Home Broadband hardly useable during the day

KateS — Thu, 27 Jun 2024 11:14:03 GMT

Hey @Abizern,

I'm glad to hear the speeds are now back to normal.

I'd recommend checking out our Network Status Checker if there is ever a drop in the future. Any reported issues or work taking place in the area will be mentioned there.

Thanks,
Kate