https://community.three.co.uk/t5/Broadband/VPN-not-working/m-p/34497#M6472 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/20730">@Welsh_Ben</a>,</P> <P>Welcome to the Three Community. I'm sorry to hear that you've been having trouble with your VPN. Depending on your VPN there may be a solution here:&nbsp;<LI-MESSAGE title="FYI : IPv6 Prevented VPN Connection" uid="14851" url="https://community.three.co.uk/t5/Broadband/FYI-IPv6-Prevented-VPN-Connection/m-p/14851#U14851" discussion_style_icon_css="lia-mention-container-editor-message lia-img-icon-forum-thread lia-fa-icon lia-fa-forum lia-fa-thread lia-fa"></LI-MESSAGE>&nbsp;</P> <P>Some Broadband customers have confirmed that their VPN works reliably if switching to a manual APN profile set up for IPv4 only as described in the thread I've linked.</P> <P>If this doesn't seem to help, can you let me know a bit more about the issue, for example are you unable to connect whatsoever, or are you experiencing intermittent/random disconnections? Which VPN service are you using?</P> <P>Thanks,<BR />Jonathan</P> Wed, 07 Aug 2024 08:41:37 GMT JonathanB 2024-08-07T08:41:37Z https://community.three.co.uk/t5/Broadband/VPN-not-working/m-p/34459#M6464 <P>Hi all.&nbsp;</P><P>&nbsp;</P><P>I cannot get my VPN to work on the 3 broadband. Please can someone help me? It works when hotspotting so I know it has to be the broadband that is stopping the VPN from connecting.&nbsp;</P><P>Many thanks&nbsp;</P> Tue, 06 Aug 2024 13:50:05 GMT https://community.three.co.uk/t5/Broadband/VPN-not-working/m-p/34459#M6464 Welsh_Ben 2024-08-06T13:50:05Z https://community.three.co.uk/t5/Broadband/VPN-not-working/m-p/34497#M6472 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/20730">@Welsh_Ben</a>,</P> <P>Welcome to the Three Community. I'm sorry to hear that you've been having trouble with your VPN. Depending on your VPN there may be a solution here:&nbsp;<LI-MESSAGE title="FYI : IPv6 Prevented VPN Connection" uid="14851" url="https://community.three.co.uk/t5/Broadband/FYI-IPv6-Prevented-VPN-Connection/m-p/14851#U14851" discussion_style_icon_css="lia-mention-container-editor-message lia-img-icon-forum-thread lia-fa-icon lia-fa-forum lia-fa-thread lia-fa"></LI-MESSAGE>&nbsp;</P> <P>Some Broadband customers have confirmed that their VPN works reliably if switching to a manual APN profile set up for IPv4 only as described in the thread I've linked.</P> <P>If this doesn't seem to help, can you let me know a bit more about the issue, for example are you unable to connect whatsoever, or are you experiencing intermittent/random disconnections? Which VPN service are you using?</P> <P>Thanks,<BR />Jonathan</P> Wed, 07 Aug 2024 08:41:37 GMT https://community.three.co.uk/t5/Broadband/VPN-not-working/m-p/34497#M6472 JonathanB 2024-08-07T08:41:37Z