topic Re: Internet in Broadband

Internet

Smoggy — Sat, 10 Aug 2024 08:54:37 GMT

Three 5g router loses connection every hour resulting in having to turn it on and off, I can access my router saying incorrect password, also won’t connect to iPads

Three will take money but won’t help sort problems

Smoggy — Sat, 10 Aug 2024 09:10:36 GMT

Wish I never bothered with this network if your a new customer shop about I have nothing but issues and no help from three

Re: Internet

PeteG — Mon, 12 Aug 2024 18:19:13 GMT

Hello, Smoggy.

That's quite strange. I haven't come across an issue before that stops just iPads from connecting. With the router losing connection each hour, I'm wondering if there's some kind of fault with the unit.

Have you tried to factory reset the hub? If not, I'd recommend giving that a go.

Pete.