topic Re: 5G home broadband loses connection in Broadband

5G home broadband loses connection

andtrobs — Tue, 09 Jul 2024 22:19:12 GMT

NR5103EV2 home 5G keeps losing connection to the internet. This happens multiple times a day and the only way to resolve it is to restart it. It is on my windowsill and reports that it has either good or excellent connection but it doesn’t. For the first few months I had no issues but this has been happening for around a week. Please help

Re: 5G home broadband loses connection

MZone — Tue, 09 Jul 2024 22:46:55 GMT

Call 333 option 4 option 3 and option 3 to discuss your issue with tech support.

Re: 5G home broadband loses connection

DemonEliot — Fri, 12 Jul 2024 10:51:57 GMT

Same issue, contacted three and they told me there is maintenance happening on nearby masts (even though their network checker doesn't mention any problems, and they didn't text me or anything about it...)

Re: 5G home broadband loses connection

andtrobs — Tue, 13 Aug 2024 17:29:46 GMT

Do three monitor these forums? It was ok for me again for a couple of weeks but is now terrible again