topic B535-232 issues in Broadband

B535-232 issues

X2701 — Thu, 19 Sep 2024 12:31:31 GMT

Three supplied Huawei B535-232 router has started to be very glitchy. Sometimes not able to log into web interface without restarting it and other times it just stops passing data completely requiring another restart. Also issues with receiving SMS's (that could be a network issue though) It doesn't appear to have had an update in quite a while, Three support weren't helpful when I asked them about the latest update available.

Can anyone clarify these are the latest for this model ?

Software version 11.0.1.2(H200SP9C21)

Web UI version WEBUI 11.0.1.1(W2SP8C21)

Configuration file version B535-232-CUST 10.0.1.2(C21)

Thanks

Mark

Re: B535-232 issues

JonathanB — Fri, 20 Sep 2024 10:06:27 GMT

Hi @X2701,

I've been advised that B535-232-CUST 11.0.1.1(C21) is the current version, so I've flagged this up with some colleagues for you. I'll let you know if we need any more info or for you to try any troubleshooting steps.

Thanks,
Jonathan

Re: B535-232 issues

JonathanB — Fri, 20 Sep 2024 10:48:47 GMT

Hi Mark,

My colleagues have advised this ought to be fixed now, can you give the router a quick reboot and let me know if the software has updated please? Please let us know how you get on with the other issues you mentioned if the software is corrected now.

Thanks,
Jonathan

Re: B535-232 issues

X2701 — Fri, 20 Sep 2024 13:51:50 GMT

Hi Jonathan

Many thanks for your response, I have restarted the router and re-checked but unfortunately it still shows

Configuration file version B535-232-CUST 10.0.1.2(C21)

Mark

Re: B535-232 issues

JonathanB — Fri, 20 Sep 2024 13:57:56 GMT

Thanks for the update Mark, and I'm sorry to hear it wasn't resolved so simply, but I'm sure we can figure this out.

I've sent a PM to check some more info with you. Please get back to me there when convenient.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan