topic 5g hub suddenly stopped working yesterday in Broadband

WiFi Connected but No Internet

YNWARED — Fri, 11 Oct 2024 06:01:16 GMT

Since last night my home wifi has stopped working!

5g Broadband keeps dropping.

Wookie49 — Thu, 10 Oct 2024 21:08:39 GMT

Home 5G Broadband keeps dropping out between 2030 and 2200 tonight. Only had contract a week, any one else had same problems ?

WiFi down

Gemmaxlou32 — Fri, 11 Oct 2024 06:26:27 GMT

connected but no internet

Re: WiFi down

Geluk — Fri, 11 Oct 2024 06:32:34 GMT

3 provide you with a broadband/phone service; WIFI is down to you to sort out.

Re: WiFi Connected but No Internet

Geluk — Fri, 11 Oct 2024 06:33:00 GMT

3 provide you with a broadband/phone service; WIFI is down to you to sort out.

Re: WiFi Connected but No Internet

Stub — Fri, 11 Oct 2024 06:44:52 GMT

Yeh mine is the same this morning.

Re: WiFi Connected but No Internet

BizA7X — Fri, 11 Oct 2024 06:55:15 GMT

Great help bud. Hundreds of people experiencing no internet even wifi is connecting and you mumbling something about is up to them…

Re: 5g Broadband keeps dropping.

BizA7X — Fri, 11 Oct 2024 06:56:58 GMT

I have no connection till now.

Re: WiFi Connected but No Internet

Dualband007 — Fri, 11 Oct 2024 07:02:48 GMT

Same here in Bognor Regis, there must be a routing problem @ Three HQ

Re: WiFi Connected but No Internet

Kyla — Fri, 11 Oct 2024 07:56:29 GMT

Same problem in Portsmouth since last night, although mine now says all working but nothing loads and getting timed out errors

Router not working

KyleK — Fri, 11 Oct 2024 08:29:47 GMT

Unable to go to website other than Google, youtube and facebook when using 5G hub. But all fine when plug the sim into my iphone and using my iphone sharing wifi. How to resolve it please? already tried reset the 5G Hub router

Connected but internet working

josephmcgrory67 — Fri, 11 Oct 2024 08:38:18 GMT

5g hub connected and says it’s fine and also shows me decent speeds but won’t let me connect to the internet on any devices.

Network down?

Bonifale — Fri, 11 Oct 2024 08:42:06 GMT

My Three network is not working. It went down last night. I assume it's affecting other people.

Anyone know when it will be back up?

Our WiFi has been down since last night.

Seagullmatt — Fri, 11 Oct 2024 08:55:46 GMT

I see lots of people have the same issue. West Sussex.

No home broadband since last night

Lankyjames — Fri, 11 Oct 2024 09:06:03 GMT

located in Gosport, Hampshire. Lost all connection suddenly last night. Have tried resetting router multiple times. In the end I resorted to sleeping on it and checking again this morning - to no avail. Any suggestions?

Re: No home broadband since last night

Kyla — Fri, 11 Oct 2024 09:22:39 GMT

Same in Portsmouth, mine says it's all connected now but nothing loads. Network status says no problems???

Re: No home broadband since last night

Lankyjames — Fri, 11 Oct 2024 09:22:49 GMT

ok, so this tells me it’s definitely a network issue rather than a device fault then.

Re: WiFi Connected but No Internet

JonathanB — Fri, 11 Oct 2024 09:54:58 GMT

Hi Everyone,

We've noticed quite a few new topics have been started around similar issues since last night, so we've merged these together onto one topic.

We’re aware some customers are experiencing issues with their data connections at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Thanks,
Jonathan

No internet in Eastleigh, Hampshire since Thursday the 10th of October

Pawel_N1983 — Fri, 11 Oct 2024 10:37:33 GMT

Anyone else is experiencing issues with Three internet. It went down Thursday evening, and it has been down since

Re: No internet in Eastleigh, Hampshire since Thursday the 10th of October

Gemmaxlou32 — Fri, 11 Oct 2024 11:34:34 GMT

Down since last night in Ringwood Hampshire