https://community.three.co.uk/t5/Broadband/eufy-doorbell/m-p/4340#M73 <P>Hi simpip122,</P> <P>Welcome to the Three Community.</P> <P>That's an unusual issue. I haven't used these eufy products personally, have you checked with the manufacturer whether they support 4/5G broadband?</P> <P>If possible, I'd also test to see if it can connect to any other WiFi network, if that's not available, perhaps by hotspotting to a phone? This might be a good indicator of if it's the router or the doorbell that has the issue.</P> <P>Let us know if either of these suggestions help.</P> <P>JonathanB</P> Tue, 12 Jul 2022 15:22:58 GMT JonathanB 2022-07-12T15:22:58Z https://community.three.co.uk/t5/Broadband/eufy-doorbell/m-p/4058#M69 <P>does anyone know how to connect eufy battery video doorbell to three home broadband&nbsp; it finds the network but wont connect try moving wifi box and route just not working together. everything eles works phones, ipad, xbox, pc, printer!!</P> Sat, 09 Jul 2022 19:59:41 GMT https://community.three.co.uk/t5/Broadband/eufy-doorbell/m-p/4058#M69 simpip122 2022-07-09T19:59:41Z https://community.three.co.uk/t5/Broadband/eufy-doorbell/m-p/4340#M73 <P>Hi simpip122,</P> <P>Welcome to the Three Community.</P> <P>That's an unusual issue. I haven't used these eufy products personally, have you checked with the manufacturer whether they support 4/5G broadband?</P> <P>If possible, I'd also test to see if it can connect to any other WiFi network, if that's not available, perhaps by hotspotting to a phone? This might be a good indicator of if it's the router or the doorbell that has the issue.</P> <P>Let us know if either of these suggestions help.</P> <P>JonathanB</P> Tue, 12 Jul 2022 15:22:58 GMT https://community.three.co.uk/t5/Broadband/eufy-doorbell/m-p/4340#M73 JonathanB 2022-07-12T15:22:58Z