https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/40846#M7478 <P>I can connect to both the nvr and the wifi camera whilst I'm on my home wifi. I have wifi cams from ring, blink, eufy and swann that work perfectly</P><P>I have a Three UK 5G home broadband router (huawei NR5103E) connected to a mesh network of BT whole home wifi disks.</P><P>I’ve connected the nvr to both a mesh disk and also my 5G router via ethernet cable</P><P>I’m assuming it’s a setting on the 5G router that’s causing the issue?</P><P>I first got the reolink WiFi cam which had the same issue. Then got some hardwired poe cams and a reolink nvr and the issue still exists. I can connect to them using my home WiFi network. I’ve tried an android and iPhone. UID is enabled on the nvr. I've tried to switch my firewall settings to low and switched off ipv4 and 6 firewall on my router so far</P> Sat, 16 Nov 2024 14:16:16 GMT yus 2024-11-16T14:16:16Z https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/40846#M7478 <P>I can connect to both the nvr and the wifi camera whilst I'm on my home wifi. I have wifi cams from ring, blink, eufy and swann that work perfectly</P><P>I have a Three UK 5G home broadband router (huawei NR5103E) connected to a mesh network of BT whole home wifi disks.</P><P>I’ve connected the nvr to both a mesh disk and also my 5G router via ethernet cable</P><P>I’m assuming it’s a setting on the 5G router that’s causing the issue?</P><P>I first got the reolink WiFi cam which had the same issue. Then got some hardwired poe cams and a reolink nvr and the issue still exists. I can connect to them using my home WiFi network. I’ve tried an android and iPhone. UID is enabled on the nvr. I've tried to switch my firewall settings to low and switched off ipv4 and 6 firewall on my router so far</P> Sat, 16 Nov 2024 14:16:16 GMT https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/40846#M7478 yus 2024-11-16T14:16:16Z https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/45039#M7922 <P>Had the same issue for months. Reolink support exhausted all options. Bought another NVR on Amazon - same issue - returned. Was browsing Three Community posts and found the solution!!! The below worked for me and I can again, after many months, connect to my Reolink cameras without being on home Wi-Fi.</P><P>The issue was caused by a sneaky Three's router update!!!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Three router fix APN.png" style="width: 999px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/2066iA6B6C3D0B1DB985F/image-size/large?v=v2&amp;px=999" role="button" title="Three router fix APN.png" alt="Three router fix APN.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Three router fix IPv6.png" style="width: 999px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/2067i7984DDF195FC8101/image-size/large?v=v2&amp;px=999" role="button" title="Three router fix IPv6.png" alt="Three router fix IPv6.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 01 Feb 2025 18:55:20 GMT https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/45039#M7922 xxCuriousxx 2025-02-01T18:55:20Z https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/46149#M8087 <P>Thanks so much for posting this fix. Just got a Reolink setup and I'm using a&nbsp;three nr5103e. Was similarly unable to connect to the NVR when off the local network and those changes sorted it for me.</P> Tue, 25 Feb 2025 18:03:21 GMT https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/46149#M8087 rrradio 2025-02-25T18:03:21Z https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/50634#M8869 <P>Thank you, this has worked for me!</P> Tue, 20 May 2025 23:48:00 GMT https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/50634#M8869 yus 2025-05-20T23:48:00Z https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/50746#M8880 <P>That's awesome news&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/27747">@yus</a>&nbsp;</P> <P><a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/32297">@xxCuriousxx</a>&nbsp;thanks for sharing your solution with the Community.</P> <P>Jonathan</P> Thu, 22 May 2025 14:00:08 GMT https://community.three.co.uk/t5/Broadband/Cannot-remotely-connect-to-newly-installed-NVR-reolink/m-p/50746#M8880 JonathanB 2025-05-22T14:00:08Z