topic Re: Can't log in to 5G hub in Broadband

Can't log in to 5G hub

Daz2024 — Sat, 23 Nov 2024 12:06:57 GMT

When I type 192.168.1.1 into my browser try to log in to the NR5103E hub I get a not secure message followed by your connection is not private.I will not let me into the log in page.

I've tried on windows pc and android phone and with chrome and opera and have also tried with defender turned off.

What am I doing wrong ?

The hub has also been reset.

Re: Can't log in to 5G hub

PeteG — Sat, 23 Nov 2024 17:22:50 GMT

Hello, Daz.

Welcome to the Three Community.

While the browser is advising that it's not a secure connection, you can still access the page by using the options on the page to ignore the warning. The message is slightly different depending on the browser, but the option to visit the page anyway should always be there.

Pete.

Re: Can't log in to 5G hub

Tigger — Sun, 24 Nov 2024 10:53:12 GMT

Hi @Daz2024 , I've had that issue on some routers and servers etc. If what @PeteG has recomended doesn't work, because chrome and opera still block it, I've found that Firefox browser will let me get there on a PC. You may still get the warning but the option to visit the page anyway should work and not block it completely. Windows Edge browser will work sometimes too, but not always...

Re: Can't log in to 5G hub

Daz2024 — Sun, 24 Nov 2024 11:07:52 GMT

Thanks guys,after resetting the router again I was able to access the settings on my phone.