topic Re: 5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it! in Broadband

5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it!

SMNFOOT — Fri, 14 Jun 2024 13:17:43 GMT

Hi All,

Three people on the phone recently convinced me to upgrade my previous Three broadband router to this new one and I have had nothing but trouble!

The network appears on both my printer and tv, and the password is entered correctly on both, but they just say connection failed every time! My printer gave me a handy print out (https://ibb.co/TqzSLht) saying that the authentication method my router was using isnt supported on the printer? I cant see any settings for this in the 192.168.1.1 settings page. Any ideas?

I have changed the APN to manual and IPV4 only as I couldnt access the work VPN. My printer connected fine to my previous ZTE router that Three provided.

TIA!

Re: 5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it!

Geluk — Fri, 14 Jun 2024 14:48:03 GMT

Temporarily turn off router security - do things then connect?

If so - choose an alternative to the security method previously used on router.

Re: 5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it!

Psmithson — Mon, 17 Jun 2024 11:02:10 GMT

I had some devices that would not connect. They would connect to the guest network so they used that. You might have to enable the guest network - I can't recall.

Re: 5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it!

paul-syd-smith — Fri, 21 Feb 2025 11:04:19 GMT

I recall having a device with similar issues - it turns out that it didn't like having 5GHz and 2.4GHz networks both with the same SSID. I created a guest 2.4GHz only network and then it would connect fine.