https://community.three.co.uk/t5/Broadband/Moving-house-to-area-with-no-5g/m-p/46024#M8064 <P>Hello, Peter.&nbsp;</P> <P>It's a shame the new property doesn't have a great connection.</P> <P>Cancelling the account isn't something that can be determined here, you would need to speak to the <A href="https://bit.ly/2PmAIzQ" target="_self">Support Team</A> by calling or using Livechat in order to see what options are available to you.&nbsp;</P> <P>Pete.&nbsp;</P> Sun, 23 Feb 2025 11:20:22 GMT PeteG 2025-02-23T11:20:22Z https://community.three.co.uk/t5/Broadband/Moving-house-to-area-with-no-5g/m-p/45996#M8057 <P>Hi</P><P>I've been using 5g with Three for just over a year so I have about a year left on the contract.&nbsp;</P><P>I'm planning to move house soon. There's no 5g and 4g got about 1Mb/s outside on my phone so it's no use.&nbsp;</P><P>Can I cancel the contract without penalty?&nbsp;</P> Sat, 22 Feb 2025 18:54:29 GMT https://community.three.co.uk/t5/Broadband/Moving-house-to-area-with-no-5g/m-p/45996#M8057 PeterSmithson 2025-02-22T18:54:29Z https://community.three.co.uk/t5/Broadband/Moving-house-to-area-with-no-5g/m-p/46024#M8064 <P>Hello, Peter.&nbsp;</P> <P>It's a shame the new property doesn't have a great connection.</P> <P>Cancelling the account isn't something that can be determined here, you would need to speak to the <A href="https://bit.ly/2PmAIzQ" target="_self">Support Team</A> by calling or using Livechat in order to see what options are available to you.&nbsp;</P> <P>Pete.&nbsp;</P> Sun, 23 Feb 2025 11:20:22 GMT https://community.three.co.uk/t5/Broadband/Moving-house-to-area-with-no-5g/m-p/46024#M8064 PeteG 2025-02-23T11:20:22Z