topic Re: MF286D in Broadband

MF286D

Andyboy — Tue, 11 Feb 2025 21:28:39 GMT

I just bought a 2nd hand ZTE MF286D Three router. I switched my Three Sim from a Mifi to the new router. The speed is exceptional, however while i can connect the router to the Bush smart TV, it states no internet connection. It was working a treat before when i used exactly the same sim in the Mifi. Is this a problem others have faced and has a solution been found. Thanks, Andy

Re: MF286D

Maxine — Wed, 12 Feb 2025 12:34:16 GMT

Hey Andyboy,

Welcome to the Three Community!

It looks like switching the APN settings may help. To help get these settings changed we have a topic that is useful: https://community.three.co.uk/t5/Broadband/FYI-IPv6-Prevented-VPN-Connection/m-p/14851#M2605

If you're not too sure about tinkering with this, our Support Team can try to change them to an IPv4 only APN profile.

Maxine

Re: MF286D

Andyboy — Fri, 14 Feb 2025 15:18:04 GMT

Many thanks Maxine for the suggestion, will give the APN settings a try

Re: MF286D

JonathanB — Fri, 14 Mar 2025 12:06:21 GMT

Hi @Andyboy,

How did you get on with this, did @Maxine's suggestions help?

Thanks,
Jonathan