https://community.three.co.uk/t5/Broadband/Serious-problem-with-ZTE-MF-286D/m-p/47988#M8392 <P>OK, the saga goes on. After hours repeatedly contacting the Indian support team and literally having to explain everything from scratch every time (VERY annoying!)&nbsp; They failed to solve the frequent internet disconnections. They agreed to take away my old ZTE and replace it with a new one of the same model/&nbsp; Guess what - doing exactly the same <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp; In fact this is worse. whereas before disconnections were one or two seconds it is now disconnecting every few minutes for 20-30 or more seconds. the web interface shows no data transfer, the interface hangs.&nbsp; &nbsp;This has to be a ZTE router flaw as my old B535-232 works completely fine. The only reason I can't use it is because the LAN ports stopped working after a thunderstorm!.&nbsp; I can't see how 2 brand new routers can both be faulty. It must be a setting or glitch that Three are unaware of.&nbsp; &nbsp;So I have now bought a refurbished B535-232 and will see what happens.&nbsp; I really can't face trying to contact three support again!</P> Fri, 04 Apr 2025 15:11:50 GMT Frustrated3 2025-04-04T15:11:50Z https://community.three.co.uk/t5/Broadband/Serious-problem-with-ZTE-MF-286D/m-p/47988#M8392 <P>OK, the saga goes on. After hours repeatedly contacting the Indian support team and literally having to explain everything from scratch every time (VERY annoying!)&nbsp; They failed to solve the frequent internet disconnections. They agreed to take away my old ZTE and replace it with a new one of the same model/&nbsp; Guess what - doing exactly the same <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp; In fact this is worse. whereas before disconnections were one or two seconds it is now disconnecting every few minutes for 20-30 or more seconds. the web interface shows no data transfer, the interface hangs.&nbsp; &nbsp;This has to be a ZTE router flaw as my old B535-232 works completely fine. The only reason I can't use it is because the LAN ports stopped working after a thunderstorm!.&nbsp; I can't see how 2 brand new routers can both be faulty. It must be a setting or glitch that Three are unaware of.&nbsp; &nbsp;So I have now bought a refurbished B535-232 and will see what happens.&nbsp; I really can't face trying to contact three support again!</P> Fri, 04 Apr 2025 15:11:50 GMT https://community.three.co.uk/t5/Broadband/Serious-problem-with-ZTE-MF-286D/m-p/47988#M8392 Frustrated3 2025-04-04T15:11:50Z