https://community.three.co.uk/t5/Broadband/NR5103e/m-p/48837#M8537 <P>After having no luck with the E5-250MA, I have been given a new NR5103e, which has been working well so far for the past three days.</P><P>However, I have attempted &amp; failed to log into the admin settings - scanning the QR code does not work as it keeps popping up with 'QR code is invalid', and manually typing in the admin username/password also seems to fail.</P><P>Might my device have the wrong login settings printed on it? And who do I need to contact to get the right ones?</P> Sun, 20 Apr 2025 13:27:43 GMT dora 2025-04-20T13:27:43Z https://community.three.co.uk/t5/Broadband/NR5103e/m-p/48837#M8537 <P>After having no luck with the E5-250MA, I have been given a new NR5103e, which has been working well so far for the past three days.</P><P>However, I have attempted &amp; failed to log into the admin settings - scanning the QR code does not work as it keeps popping up with 'QR code is invalid', and manually typing in the admin username/password also seems to fail.</P><P>Might my device have the wrong login settings printed on it? And who do I need to contact to get the right ones?</P> Sun, 20 Apr 2025 13:27:43 GMT https://community.three.co.uk/t5/Broadband/NR5103e/m-p/48837#M8537 dora 2025-04-20T13:27:43Z https://community.three.co.uk/t5/Broadband/NR5103e/m-p/48851#M8542 <P>Hello, Dora.&nbsp;</P> <P>I'm not sure how something like that would happen, but if that's the case, I image the <A href="https://www.three.co.uk/support/home-broadband?intid=hbbsupportnav" target="_self">broadband support team</A>&nbsp;would be best equipped to help with that.&nbsp;</P> <P>Pete.</P> Mon, 21 Apr 2025 09:42:47 GMT https://community.three.co.uk/t5/Broadband/NR5103e/m-p/48851#M8542 PeteG 2025-04-21T09:42:47Z