https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50867#M8898 <P>Apologies just discovered my previous contract was 24 months not 12 as I thought</P> Sat, 24 May 2025 14:51:09 GMT suestride 2025-05-24T14:51:09Z https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50863#M8897 <P>How can Three justify a charge of £210early upgrade fee for an existing customer within the last month of existing 24 month contract. When customer services contacted best they could off was a £50 refund. Whilst I accept I did not read the contract carefully enough this is digusting. I am a very disillusioned customer. Furthermore they closed the complaint not ME.</P> Sat, 24 May 2025 13:00:37 GMT https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50863#M8897 suestride 2025-05-24T13:00:37Z https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50867#M8898 <P>Apologies just discovered my previous contract was 24 months not 12 as I thought</P> Sat, 24 May 2025 14:51:09 GMT https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50867#M8898 suestride 2025-05-24T14:51:09Z https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50880#M8902 <P>Glad you’ve sorted things. We’re all guilty of misreading the small print.&nbsp;</P> Sat, 24 May 2025 19:27:57 GMT https://community.three.co.uk/t5/Broadband/Unfair-Upgrade-Fee/m-p/50880#M8902 Paddiewack 2025-05-24T19:27:57Z